To our valued patients and families,

Governor Beshear and the Kentucky Medical Association (KMA) have granted permission for certain healthcare providers and facilities to reopen under the Phase I reopening guidelines. All of our ENT office locations will resume seeing patients on Monday, May 4, 2020. We will be contacting our patients with upcoming scheduled appointments so that we can confirm those appointments and provide you with additional information.  We will continue to offer patients two options: to be evaluated safely with an In-person visit at our office, or to consult with a provider via telemedicine.

As we resume seeing patients in our clinics, our processes and procedures will be designed to protect the health and well-being of all our patients and our staff. We will be following the guidelines and recommendations from the CDC, the White House Coronavirus Task Force, the Kentucky Medical Association, and the American Academy of Otolaryngology – Head and Neck Surgery. We will also implement additional guidelines and procedures to further protect everyone who comes into our clinics. For  example, if you are not feeling well and have flu-like symptoms (cough, fever, shortness of breath, etc) on the day of your appointment, please stay home and consult with your primary care physician.  Staff members will be screening all patients for an elevated temperature when they arrive in the clinic.  Anyone presenting with a fever will be asked to leave. All of our staff will have the necessary PPE, including masks.  We ask that each patient and family member also wear a mask while at the appointment.   Access to the clinic will be restricted – only the patient scheduled for the appointment will be permitted entry, with the exception of one adult parent for a minor.  Patients will check-in by calling the office upon arrival, and remain in their car until instructed by staff to enter the building.  Our waiting areas will have appropriate distance between seats to ensure the safety of each person.

As you can see, we are taking extra measures as we reopen our clinics to ensure we keep the health of our patients and their families our top priority. Your patience and understanding during this time is greatly appreciated! 

If you have questions, please call us at any of our office locations. We greatly look forward to seeing you and taking care of all your ENT needs.

Sincerely,

ENT Specialists